Account & Data

Delete Your Account

Last updated July 29, 2026

App: TrakPass  ·  Package: app.trakpass  ·  Developer: TrakPass

You can permanently delete your TrakPass account and all data associated with it at any time. There are two ways to do it — directly in the app, or by submitting the request form on this page.

Option 1 — Delete in the app (fastest)

1. Open TrakPass and sign in.
2. Tap Settings (gear icon, bottom navigation).
3. Scroll to Account.
4. Tap Delete Account.
5. Confirm when prompted. Your account and data are removed immediately.

Option 2 — Request deletion from this page

If you no longer have access to the app or your device, submit the form below. We verify each request against the email address on the account and confirm by email before anything is deleted.

What gets deleted

When your deletion request is processed, the following is permanently erased from our systems:

• Your account record, email address, and password credentials
• Your profile name and profile photo
• All trips, flights, and itinerary data
• All traveler contacts you added
• Gmail and Outlook OAuth tokens (access is also revoked with Google / Microsoft)
• Device push notification tokens
• Trip sharing links and approvals involving your account

What we retain, and for how long

• Nothing personal is retained by default. Account and trip data are removed from live systems immediately on processing.
• Encrypted backups may hold residual copies for up to 30 days, after which they roll off automatically.
• Anonymized, non-identifying usage counts (e.g. total trips tracked) may be kept indefinitely. These cannot be linked back to you.
• Records required by law — such as fraud, abuse, or tax records where applicable — are retained only as long as legally required.